Shipping policy

Jackie’s Creations – Shipping Policy

Thank you for shopping with Jackie’s Creations! We strive to process and ship all orders as quickly as possible.

Processing & Turnaround Time

  • Custom tumbler orders have a turnaround time of 3–4 business days from the date of purchase.
  • Turnaround time refers to the time needed to create, process, and prepare your order for shipment and does not include transit time.

Premade Tumblers

  • Premade tumblers qualify for next business day shipping after purchase.
  • Orders placed on weekends or holidays will be shipped on the next available business day.

Shipping Information

  • Once your order has shipped, you will receive tracking information if applicable.
  • Delivery times vary depending on the shipping carrier and destination.
  • Jackie’s Creations is not responsible for delays caused by shipping carriers, weather conditions, holidays, or other circumstances beyond our control.

Incorrect Shipping Information

  • Customers are responsible for providing an accurate shipping address at checkout.
  • Jackie’s Creations is not responsible for packages delayed, lost, or returned due to incorrect address information provided by the customer.

Questions

If you have any questions regarding your order or shipping status, please contact Jackie’s Creations for assistance.

By placing an order with Jackie’s Creations, you acknowledge and agree to this shipping policy.